Delivery Policy

At Taprgb, we are dedicated to ensuring your order arrives safely and in a timely manner. We offer free standard shipping on all orders, including keyboards, mouse pads, and accessories.

1. Order Processing & Handling Time

  • Processing Time: In-stock orders are processed within 1–2 business days.
    Each keyboard is meticulously assembled, tested, and undergoes a final quality check before shipment.
  • Cut-Off Time: Orders placed before 2:00 PM Eastern Standard Time (EST), Monday through Friday, will enter the processing queue the same day. Orders placed after this time, or on weekends and public holidays, will begin processing on the next business day.

2. Shipping & Transit Time

Free Standard Shipping — 5–8 Business Days

  • Transit Time: Once your order is dispatched, estimated transit time is 5–8 business days for all destinations we ship to.
    Transit time starts after dispatch. Order processing time is separate.
  • Shipping Fees: Standard shipping is free on every order, with no minimum purchase required. This includes keyboards, mouse pads, and accessories, whether purchased separately or together. No shipping fee will be added at checkout.
  • Shipping Carriers:
    • United States: Orders are delivered via USPS or UPS.
    • Other Destinations: Orders are delivered by local partner couriers, depending on the destination.
  • Tracking Information: After shipment, you will receive an email containing your tracking number and a link to monitor your package. Tracking updates may take 1–2 business days to appear in the carrier's system.

3. Customs, Import Duties & Taxes

Taprgb covers all applicable import duties, import taxes, and customs clearance fees for the destinations we ship to. This applies to keyboards, mouse pads, and accessories. These costs are included in your purchase price and will not be charged separately at checkout or collected from you on delivery.

4. Important Notes

  • Business Days: Business days are Monday through Friday, excluding public holidays.
  • Shipping Address: Please double-check that your shipping address is complete and accurate at checkout. Taprgb is not responsible for delays or losses resulting from an incorrect address provided by the customer.
  • Delivery Delays: Shipping timelines are estimates, not guaranteed arrival dates. Actual delivery times may vary due to customs processing, severe weather, public holidays, or local carrier delays. If your order experiences a significant delay, our support team will be happy to assist you with tracking your shipment.

For questions about your order's shipping status, please contact us at:
Email: support@taprgb.com
Please include your order number for faster assistance. We aim to respond within 24 hours on business days.